Setting Your Operating Hours

Your hours display on your public subscription page, helping customers understand your availability before they subscribe. They also set boundaries for when customers can expect responses.

When to Set Operating Hours

During Initial Setup

You'll set your operating hours as part of the business details configuration. The form guides you through each day of the week.

Operating hours configuration screen during initial business setup

After Setup

1. Navigate to Account > Business

2. Scroll to the Operating Hours section

3. Click Edit to make changes

Business settings page showing the Operating Hours section

Configuring Your Schedule

Set Times for Each Day

1. Click the Opening Time dropdown for each day

2. Select your opening time

3. Click the Closing Time dropdown

4. Select your closing time

✍️ TIP: Set hours when customers can reach you, not just when you're performing services. If you're in the field until 3 PM but answer emails until 6 PM, show 6 PM as your closing time.

Mark Closed Days

For days you don't work:

• Toggle the switch to "Off" or "Closed", OR

• Select Closed from the dropdown menu

Copy Hours to Multiple Days

If you have consistent weekday hours:

1. Set hours for one day (e.g., Monday: 9 AM - 5 PM)

2. Click Copy to Multiple Days

3. Select which days should have the same hours

4. Click Apply

5. Review your schedule and click Save or Save Update.

Set Times for Each Day

ServiceSubscriber lets you add multiple operating time periods for each day—perfect for businesses with lunch breaks, split shifts, or variable availability throughout the day.

1. Go to Account > Business

2. Find Operating Hours section

3. Click Edit or Add Operating Hours

4. Ensure the day toggle is ON

5. Set opening time (e.g., 9:00 AM) and set closing time (e.g., 11:00 AM)

6. Click the + (plus) icon next to the time fields and a new row appears

7. Set second opening time (e.g., 12:00 PM) and set second closing time (e.g., 2:00 PM)

Updating Your Hours

Your schedule can change anytime—just go to Account > Business > Operating Hours and update as needed.

When to update:

• Seasonal schedule changes (summer vs. winter hours)

• Business growth (adding weekend availability)

• Holiday closures (temporary adjustments)

• Extended hours during busy periods

✍️ TIP: For one-off holidays or vacation closures, also communicate directly with active subscribers since your standard hours don't show temporary closures.

Adding Notes About Your Hours

Some businesses need to clarify their availability beyond basic hours. Look for the Additional Notes field to add details like:

• "Emergency services available 24/7"

• "By appointment only on Saturdays"

• "Closed for lunch 12-1 PM"

Keep notes brief and scannable.

Where Your Hours Display

On Your Public Site: Under the Contact tab of your subscription page

In Your Dashboard: Account > Business settings