Managing Your Service List

Your service list determines which subscription services customers can see and in what order they appear. Managing service visibility and order helps you control your offerings and showcase your best services first.

This guide explains how to manage your service list display.

Why Service List Management Matters

Control what customers see:

• Showcase active services only

• Hide services temporarily without deleting

• Prioritize popular services at top

• Test new services before full launch

• Adjust offerings seasonally

✍️ TIP: Putting your most popular or profitable services first can increase conversions by 15-25%. Customers often subscribe to services they see first.

Accessing Service List Settings

From My Site Settings:

1. Navigate to My Site (profile icon → My Site)

2. Find Service List in left panel

3. Click to expand section

4. See toggle, count, and Manage button

Service List Display Options

The Service List section shows three key elements:

Show Services Toggle

Toggle ON: All non-hidden services display on subscription page 
Toggle OFF: All services hidden from customers

When to toggle ON: 
✅ Ready to accept subscriptions
✅ Services are configured
✅ Want customers to see offerings 
✅ Normal business operations

When to toggle OFF: 
❌ Temporarily closing for season 
❌ Updating all services 
❌ Not ready for subscriptions 
❌ Testing site without live services

Service Count Display

Shows current visibility status:

• Format: "6 showing, 0 hidden"

• First number: Services visible to customers

• Second number: Services hidden but still exist

• Updates automatically as you show/hide

Example scenarios:

• "6 showing, 0 hidden" = All services visible

• "4 showing, 2 hidden" = 2 services temporarily hidden

• "0 showing, 6 hidden" = All services hidden

✍️ TIP: This count helps you quickly see how many services are live without opening the modal.

Manage Services Button

Opens modal to control individual services:

• Show or hide specific services

• Reorder service display

• View all service details

• Manage visibility individually

How to Manage Services

Opening the Manage Services Modal

To access service management:

1. Find Service List section (left panel)

2. Click Manage Services button

3. Modal appears: "Manage Services"

4. View and edit your services

5. Click Save Update to save, or Cancel to discard

Understanding the Modal

Service table columns:

• Drag handle (::): Reorder services

• Name: Service title

• Frequency: Billing period (Weekly, Biweekly, Monthly)

• Amount: Service price (e.g., A$29.00, From A$40.00)

• Created: Date service was created

• Show/Hide: Toggle visibility

Each service row shows:

• All service details at a glance

• Current visibility status

• Ability to show, hide, or reorder

Showing and Hiding Individual Services

How to Hide a Service

To hide a specific service:

1. Open Manage Services modal

2. Find service to hide in table

3. Locate Show/Hide toggle 

4. Click toggle to OFF (gray)

5. Service will be hidden from customers

6. Click Save Update

7. Click Publish Changes to make live

When to hide services: 
✅ Seasonal service (out of season) 
✅ Temporarily unavailable 
✅ Testing pricing changes 
✅ Capacity reached for now 
✅ Updating service details

How to Show a Hidden Service

To make a service visible:

1. Open Manage Services modal

2. Find hidden service in table

3. Locate Show/Hide toggle (far right)

4. Click toggle to ON (teal/blue)

5. Service will display to customers

6. Click Save Update

7. Click Publish Changes to make live

Result: Service appears on subscription page in its current position.

Toggle Behavior

Toggle ON (teal/blue):

• Service visible to customers

• Appears on Services tab

• Customers can subscribe

• Counts in "showing" number

Toggle OFF (gray):

• Service hidden from customers

• Not on Services tab

• Customers cannot subscribe

• Counts in "hidden" number

• Service data still exists (not deleted)

⚠️ IMPORTANT: Hiding a service doesn't delete it. All service details remain saved and can be shown again anytime.

Reordering Services

Change the order services appear on your site:

How to Reorder Services

Step-by-step:

1. Open Manage Services modal

2. Find drag handle (::):

   • Located far left of service name

   • Six dots in two columns

   • Indicates draggable row

3. Click and hold drag handle:

   • Cursor changes to grab/move icon

   • Row becomes draggable

4. Drag service up or down:

   • Move to desired position

   • Other services shift automatically

   • Drop in new position

5. Repeat for other services:

   • Arrange all services as desired

   • No limit on reordering

6. Click Save Update:

   • Order is saved

   • Modal closes

7. Click Publish Changes:

   • New order goes live

   • Customers see updated order

Why Order Matters

First position (top):

• Most visible to customers

• Seen first when browsing

• Highest conversion rate

• Best for popular services

Middle positions:

• Good visibility

• Standard placement

• Balanced exposure

Last positions (bottom):

• Least prominent

• Lower conversion

• Good for niche services

• Consider hiding if low demand

✍️ TIP: Put your most profitable or popular services at the top. Customers often choose from the first 2-3 services they see.

Saving and Publishing Changes

Saving Your Changes

After managing services:

1. Review all changes (show/hide, order)

2. Verify everything is correct

3. Click Save Update

4. Modal closes

5. Changes saved but not published yet

⚠️ CRITICAL: Saving is not the same as publishing.

Publishing Changes

To make changes live:

1. Verify Show services toggle is ON (if you want services visible)

2. Click Publish Changes button (top-right)

3. Wait for confirmation

4. Changes go live

5. Customers see updated services

If you don't publish:

• Changes remain unpublished

• Preview shows changes

• Live site shows old service list

• Customers see old order/visibility

To verify published changes:

1. Click View Site after publishing

2. Navigate to Services tab

3. Check service order and visibility

4. Verify correct services appear

Best Practices

For Service Order: 
✅ Put popular services first 
✅ Feature profitable services prominently 
✅ Group similar services together 
✅ Consider seasonal relevance 
✅ Test different orders to see what converts

For Visibility: 
✅ Hide rather than delete (preserve data) 
✅ Hide seasonal services in off-season
✅ Show only services you can deliver 
✅ Keep visibility current 
✅ Update regularly as offerings change

For Management: 
✅ Review service list monthly 
✅ Reorder based on popularity data 
✅ Hide unavailable services promptly 
✅ Test visibility on live site after changes 
✅ Keep "showing" count reasonable (3-8 services ideal)

✍️ TIP: Review your service list monthly and adjust order based on what's converting best. Hide services you can't currently deliver rather than deleting them, so you can bring them back easily when ready.